Legal Information

Privacy Policy

Learn how Hotelebi collects, uses, and protects your information when using our website and services.

Secure & Compliant
INTERNATIONAL B2B
Privacy Protected

Introduction

Hotelebi respects the privacy of all visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

This policy applies to B2B communications, OEM/ODM inquiries, quotation requests, and all interactions with international visitors and hotel supply customers.

Information We Collect

When you contact us or use our website, we may collect the following information:

Personal Information
Name, email address, phone number
Company Details
Company name, industry, location
Inquiry Information
Product inquiries, OEM requirements
Technical Data
Browser info, cookies, analytics data
Uploaded Files
Documents, designs, specifications
Communication Records
WhatsApp, email correspondence

How We Use Information

We use the information collected for the following purposes:

Respond to product inquiries and quotation requests

Provide OEM/ODM service communication and project coordination

Process orders and arrange shipping for hotel amenities

Improve website experience and service quality

Provide customer support and after-sales service

Send product updates and industry information (with your consent)

Cookies & Analytics

Our website uses cookies and analytics tools to improve your browsing experience and understand how visitors interact with our site.

What We Use:

  • Google Analytics: To track website traffic and user behavior
  • Performance Cookies: To optimize page loading and site performance
  • Functional Cookies: To remember your preferences and settings

You can disable cookies through your browser settings at any time. Please note that some website features may not function properly without cookies enabled.

Third-Party Services

To provide our services effectively, we may use the following third-party platforms:

Google Analytics

Website traffic analysis and performance tracking

WhatsApp Business

Customer communication and inquiry management

Email Systems

Business correspondence and quotation delivery

Logistics Partners

Shipping coordination and delivery tracking

Your Data Is Protected

We do not sell, rent, or share your personal information with third parties for marketing purposes. Third-party services are used solely to provide our business services.

Data Protection

We take data security seriously and implement industry-standard measures to protect your information:

Secure Hosting

Our website is hosted on secure servers with regular security updates

SSL Encryption

All data transmitted through our site is encrypted using SSL technology

Limited Access

Only authorized personnel have access to customer information

Internal Protection

We maintain strict internal policies to safeguard your data

International Users

Hotelebi serves customers worldwide. Our website and services are designed for international B2B users in the hospitality industry.

By submitting your information through our website or contacting us, you consent to the transfer, processing, and storage of your data in accordance with this Privacy Policy.

We comply with applicable data protection regulations and handle information from international users with the same level of care and security.

Last Updated: 2026